I have had a couple truly great and informative videos in two different classes this week. This makes me think about what I actually like when receiving information, and then makes me want to share with the library community at large. The videos are funny, informative, make me think, and don’t feel dumbed down. In fact, I think I could watch them both a second time and get even more out of them. These are things I try to think of and keep in mind when making my own presentations. I also think this a good thing for libraries to keep in mind. Are we hosting library programs with good information that make the people in the back fall asleep???
Here is a link to the video of Seth Goden giving a conference presentation. He created a website called “This is Broken” that showed things in our society that just don’t make sense, yet we keep on doing it. His site has since moved on to “Good Experience” about customer service that still includes the crazy antics of broken things.
Seth Goden’s video is funny and entertaining, and we watched in my Public Library class to get us to think about what in libraries are “broken.” A big one, of course, are our websites that often remind viewers of 1999 with a million links and confusing layouts. We also aren’t great with our layouts or signage, as so many others have pointed out. If we are the information specialists, geared to help people find what they’re looking for, why do we have the most confusing buildings and websites? It blows my mind. Anyway, enjoy the video and try to think about the crazy, broken things in your library that could be fixed (it IS our job!)